Plus read advice, reviews, opinion as well as information about banking, money-saving tips and the products and services available to you. A legal requirementThe advertised rate only lasted a few days and swiftly reduced way below competitors rates, all sneakily.Now they are very slow to transfer your money out.Agree with negative reviews below - AVOID. Thank you for your feedback Michael. Credit Ratings, Research and Analysis for the global capital markets. 4.0. Domicile: South Africa. A free inside look at company reviews and salaries posted anonymously by employees. ***. They're a separate listed company now and are no longer part of Investec. Deposits made with the bank are covered by the Financial Services Compensation Scheme up to the value of £85,000. We do send our clients emails when they change. Founded in 1974 in Johannesburg, South Africa, is now operates internationally in three primary markets; UK and Europe, Asia-Pacific, and Southern Africa. Hi Shakerz, I am sorry to hear about your experience with the application process. Standard monthly bank fees are higher if you are not a professional or over 30 years of age. The information about the new rates for the E-asy Access and Notice Plus savings products is also available on our website. Read opinions on bank accounts from people just like you. Investec Bank plc complaints data The Financial Conduct Authority (FCA) requires firms that receive 500 or more complaints to publish a summary of reportable complaints on a six-monthly basis. None of these have managed to maintain consistent top quartile performance in their respective sectors over the most recent 1, … We're happy to hear that you're impressed with us. I've opened a private savings account and a business one too. No I told them I wanted my money back and they kept giving me excuses until they finally stopped picking my calls or responding to my emails.I told my friends everything and they mostly recommended to Mr Brenica( Royabrenica;aolc0m ) and messaged him and I can say that I am impressed. It is a constituent of the FTSE 250 index. Honestly, this is what customer service should be - A simple phone call away. ", BEWAREThey do NOT advise of rate changes. We are grounded in our entrepreneurial culture, which is balanced by a strong risk management discipline, client-centric approach and the ability to be innovative. To put the above figures into context: We received 5.37 complaints for banking per 1,000 relevant accounts over the period. Then the system reported that my phone's camera had a fault - I can confirm that it works just fine. Staff are nothing more than box tickers, NEVER do what they say they will and merely do the bare minimum. Common sense should be utilised. In July 2016 the complaints reporting requirements were broadened to include all complaints that have been resolved within two working days. I will need more information from you in order to escalate this matter. 116 reviews from Investec employees about Investec culture, salaries, benefits, work-life balance, management, job security, and more. Conclusion. 5,399 were here. Then when you complain they say that they sent an email, which they did not as I keep all financial emails ...... a complete con ..... AVOID! We would be delighted if you wanted to re-apply, perhaps using a different device ? Investec is a distinctive specialist bank and asset manager. The top rate for a two-year fixed account is from BLME at 1.80% expected profit rate. Investec bank have wonderful customer service. Members of the Investec rewards program are individual and businesses account holders. Investec Employee Reviews about "private bank" Updated 23 Sep 2020. It can be tricky logging in until you get used to it but I have been satisfied with customer service overallPj. Staff NEVER reply to any of your emails sent to *any* email address at Investec. This review is about a different business and which is not Investec. Great culture, caring employers, strong team environment " (in 35 reviews) " Investec has a good work life balance " (in 31 reviews) Cons. " We’re always working hard to get you the latest information about the best banks in the UK. I invested over $50,000 with this company and when I asked for a withdrawal during the pandemic they asked me to put in more money. Initially, they started asking for unnecessary paperworks and documents as part of their ploy to delay. If you’re looking for updates, advice or just straightforward opinions and what you should be looking for from UK banks, look no further. Investec is an Anglo-South African international banking and wealth management group. Start typing to see results or hit ESC to close, Monzo Calls For Wider Availability Of Gambling Blocks, CheckMyFile Review – The Only Multi-Agency Credit Report, The best and easiest ways to make money online for free, Metro Bank Launches New Mortgages For Low Credit Borrowers, Starling Raises £272m, Now Valued At £1.1bn, Best Rewards and Cashback Bank Accounts for You. Required fields are marked *, Is this a review? Don’t even think about using them as I’m sure your money will be at risk, Have a fixed rate bond and now online flexi saver with Investec. Thank you for the 5 star review. A vague promise earlier this year that the money would be returned in laughably small tranches (would have been better than the nothing I am going to receive) .I am very grateful to mr mark the person who helped me get my funds along with a court order I reached him via;Royabrenica;aolc0m and I would forever be in debted to him for coming throughI read some favourable reviews before investing and again recently. Opening hours, reviews, phone number. Investec Bank Limited Entity featured on Fitch Ratings. This has been the most difficult bank account application I have encountered without any doubt. It has taken 3 attempts to tell their call centre that I'm not interested and hopefully now they listen and stop calling. Technology develops at a rapid pace and banks try to keep up. © 2021 Trustpilot A/S. In this section, you’ll find lots of information and expertise about all things relating to banking and financial services in the UK. One Ninety on numerous occasions with regards to my queries. It does not constitute financial advice. If you didn't receive that email , we are happy to look into this for you. In those very few replies, promises were made that my funds would be returned, none were honoured (I would call that gross dishonesty and fraud). Banking used to be free but now there is a £15 per month charge for low balances. Investec made its debut on the London Stock Exchange in 2002. Buses And Trains, Think Local Each time I get the same answer that they are looking into it. I reported my situation to a renowned recovery specialist' Refundrefinance at gmail com and I got my money back after a long charge-back process as companies hate being hit with a charge back as it dampens the reputation. Written on: 17/09/2008 by timev (1 review written) We run our business accounts with Investec and cannot rate them higher. The call to activate the personal account was answered promptly and handled with friendly efficiency. I highly recommend them to anyone who has been scammed. Compare the market with in-depth and impartial reviews. In the emailed response you received from our complaints team, we have confirmed when we emailed you details of the new rate. The money was transferred on time and as I had requested. Visit PayScale to research current and former Investec Bank employee reviews, salaries, bonuses, benefits and more! I invested over $50,000 with this company and when I asked for a withdrawal during the pandemic they asked me to put in more money. All thanks to him. It can be problematic to diagnose technical issues as there are so many variables in the mix which includes the device, operating system and network connectivity. Search job titles. We reviewed Investec's funds and found a lack of consistency and poor performance from a large selection of their funds, in particular their range of UK based OEIC funds. Who knows maybe it was just my bad luck on the day!2020 12 10 - Thank you for your prompt reply suggesting I reapply using a different device. It provides a range of financial products and services to a client base in Europe, Southern Africa, and Asia-Pacific.. Investec is dual-listed on the London Stock Exchange and the Johannesburg Stock Exchange. I invested over $50,000 with this company and when I asked for a withdrawal during the pandemic they asked me to put in more money. Investec is a great place to work. I wrote a complaint which has completely been dismissed and not even responded to. Like why would I put in more money when they wouldn't let me make a withdrawal? This is worst bank to bank with. Zero bank charges yet great interest for the last 10 years. As the saying goes "Never say never! Industry: NON-U.S. BANK. He handled my case so well and got my money back. Reviews from Investec employees about Investec culture, salaries, benefits, work-life balance, management, job security, and more. We’re a global specialist bank and wealth manager, focused on creating and managing wealth. Without exception, they were helpful, professional and friendly. Appalling Customer Service. They claim to be ‘out of the ordinary’ - they are that all right, but not in the way they would like to think ! I told them I wanted my money back and they kept giving me excuses until they finally stopped picking my calls or responding to my emails.I told my friends everything and they mostly recommended to Mr Samuel ( O f f i cial de bts r e cl ai m . I was very disappointed with them and the only way this was eventually solved was when I contacted the international agent on the mailing Royabrenica;aolc0m that helped me file a chargeback and I got my money within two weeks. As I told their complaints department I keep all financial emails indefinitely and I sent them a screenshot result of a search on ALL emails from Investec, and there never was an email from Investec in November 2019 advising of a rate change! I've let the Savings team know about your review. No customer service whatsoever despite their sky-high fees. Banking and finance is a fast-growing industry that’s in constant change. Read 4 reviews for Investec Bank. All content is posted anonymously by employees working at Investec. After, 5 days of trying to log in to my savings account, I have failed. You get victimized and eventually worked out of the place if you dare speak up, about anything. I would have thought you are suppose to trust your bank. Investec Reviews Investec first acquired a banking licence in 1980 and has achieved its current size through a series of acquisitions. A review of Investec Written by: lydia F | 05 Mar 2019, 10:28. I cannot and do not believe those are honest: they in no way resemble my experience and I suspect they have been ‘bought’.DON'T allow yourself to be conned. A free inside look at company reviews and salaries posted anonymously by employees. 283 Investec reviews. I have sent you a message via Find Reviewer for more details as well. After endless headaches I decided to go to a bank which was a lot more professional than Investec. CompareBanks.co.uk is a journalistic website and we try and present accurate information at all times. 5,400 were here. We're CompareBanks and helping the UK to compare banks is our main mission. Market Segment: Financial Institutions. I've been trying to deposit funds into my account for a while now but i was unable to as the deposit page was saying i was blocked and had to contact support. He handled my case so well and got my money back. Helping the UK make informed banking decisions, Hello! Investec are a laughable excuse for a bank. 1 reviews | Active since Mar 2019 ... INVESTEC DO NOT BANK WITH THEM OR TRUST THEM. This happened twice now and funny enough each time when i'm at a loss or on margin call, support keeps telling me this will be resolved asap but they clearly lied after me contacting them over many times. Other local business pages. Investec Bank reviews are the best way to make an impartial decision on the bank that's right for you. Please feel free to let us know how we can make logging on to our platforms more seamless. I referred multiple friends. Recommended. 5,414 were here. Please let me know what error message you saw at the camera activation part? We are always available to assist clients Mon – Fri 8am – 8pm via our Live Chat Service. 67 %. ... Moody's reviews global bank ratings. I have read and agree to your privacy policy, Your email address will not be published. Investec Bank, located at 69 Vereeniging Drv, Fleurdal, Bloemfontein. This is now more than a month and there appears to be nothing happening. Investec is currently organised into six divisions: Personal banking customers can choose to bank, save, invest or borrow. I'm afraid we are unable to assist with Ninety One queries. The online process was smooth and elegant. Investec Bank plc’s 2 Year Fixed Term Deposit is joint second with another two banks that allow online opening of accounts; Gatehouse Bank (including an option to open through the Raisin UK platform) and QIB (UK) both offer an expected profit rate of 1.70%. Thank you for binging this to our attention. And they didn’t fund me anything at all and they made big deposits as-well. Investec offered the best fixed period, fixed rate account but I hadn't had an account with them before - but it is apparent that they are well established and are genuine and sufficiently well placed to have faith in (or at least, as much as any of us can place faith in any large institution these days). There is a friendly, collaborative culture where you are free to innovate, create and build solutions. Investec has been named Best Private Bank in South Africa for five years running at the Global Private Finance Awards. This review is about a different company and not Investec. We review and present information on UK banks and our readers rate them based on their experiences. I have on several occasions needed to ring them - and I have found their call centre staff (all based in S.A.) the most pleasant people I have ever had to deal with. They reduce the interest on your savings account without letting you know! Your email address will not be published. Disclaimer: All content on this website is based on individual experience and journalistic research. No integrity, no customer service, scandalous business practices. I never knew you had to protect yourself against your own bank. Investec rewards program is a special rewards program tailor-made for Investec private bank account holders. Investec is a specialist bank and asset management group. Thank you for the great feedback! Thank you for sharing this, Chris! For business customers, Investec offers a comprehensive portfolio of financial products including business finance, capital markets, venture capital, specialist lending, private equity, property finance and corporate lending, as well as a suite of investment products. I have had enough of their promises and I now need answers and proof. The former matured recently and the whole process easy and stress free with interest paid each year promptly. As an Investec client, the Investec App brings your local and international banking and investment accounts, locally and internationally, securely onto your tablet or smartphone. Written on: 17/03/2008 by drb56 (3 reviews written) I have used Investec Private Business Banking for nearly 10 years, they have been very good. Getting my money back wasn't so easy as it was strenuous and tiring. App could be improved particularly to enable account closure, however contact with customer service was always quick, friendly and efficient.Would invest again when financial situation improves. We're here to help whenever you're on the search for a new bank. We are really sorry that you experienced issues applying for our account. Clear All. LEI: 549300RH5FFHO48FXT69. Your documents are *usually* lost etc. How does Investec Bank fare against other UK banks? etc. It was when they requested for a document which I had provided earlier, I figured something might be wrong. This is a scam company, do not trust these people with your money. Find Reviews Filter. I have been a client for 3 years and and extremely happy - they are well worth their fees. Pros. " No customer … *** Meaningless response from Investec - I know that the interest rate is variable on my 95 day notice account, but if Investec wish to change it then they are obliged to tell me at least 95 days in advance, which they did not; I only found out at the next rate change! We’re a global bank and wealth manager, focused on creating and managing wealth. Get REAL! What is great about the program is that you can use rewards points in a number of malls in South Africa instead of specific shops. Investec provides a diverse range of financial products and services to a niche client base. Yes. Highly recommended. Glassdoor gives you an inside look at what it's like to work at Investec, including salaries, reviews, office photos, and more. Thank you for the feedback. Spent over an hour online and conceded defeat in the end. What's it like to work at Investec Bank in South Africa? My immediate personal reaction is that I really shouldn't need to find a different device every time I might want to interact with your online services - although I might seem to have a closed mind to this prospect at this juncture I will consider your suggestion and who knows what the future might see. This is the Investec company profile. All rights reserved. Compare all of the latest bank deals and offers, plus the best bank account switching bonuses with cashback available today. 329 Investec reviews. Had to contact them by phone on a few occasions and found their service prompt, helpful and courteous. Real reviews by real company employee past and present here on seek.com.au 163 reviews from Investec employees about Investec culture, salaries, benefits, work-life balance, management, job security, and more. We’re a global bank and wealth manager, focused on creating and managing wealth. Spending rewards at selected malls instead of specific shops gives members an opportunity to buy in different shops. Visit PayScale to research current and former Investec Bank employee reviews, salaries, bonuses, benefits and more! If you're happy getting 2% with the risk associated with whoever you're currently with, stick where you are. As for the banking service - guess I'll never know! Sort by: Sort order: Service: Savings Account Product: High 5 Account. 329 Investec reviews. Reviews for Investec Bank (UK) Average User Review Ratings for Savings Account products. Customers can also seek advice regarding investments and build their portfolio with Investec services including asset management, financial planning and wealth management. If you do spot any inaccuracies or mistakes, please let us know via our contact page as we and our readers will really appreciate it. Investec are a laughable excuse for a bank. The interest rate on the product you invested in is variable, and not fixed. Tried to apply for Investec Flexible Saving account today and encountered similar problem to last review in that the camera activation part of the process doesn't work.Went back to square one to restart application but encountered same problem.Live chat wasn't available to assist - but it is boxing day so understandable.Not a good experience so will save my money elsewhere. My fixed rate bond recently matured. Investec Bank plc takes any complaints received very seriously, and has dedicated teams to deal with complaints in the quickest and fairest way possible. I am glad to hear that you had a good experience with our client support center. For larger corporations that may need advice on cash management, risk management, institutional investment or specialist lending, Investec has specialist teams with extensive expertise in these matters. N e t ) and messaged him and I can say that I am impressed. The bank's flat structure can sometimes be hard to navigate " (in 15 reviews) " Not much room for career progression " (in 13 reviews… Fantastic!… Read Full Review I told them I wanted my money back and they kept giving me excuses until they finally stopped picking my calls or responding to my emails.I told my friends everything and they mostly recommended to ( on LinkedIn ) and messaged her and I can say that I am impressed. If you would like to share more with us, please let us know. I am so sorry to hear this has been your experience with us. Most of the Investec black card benefits are for young professionals that are under 30 years of age. Refreshingly good customer service, quick to respond even to detailed enquiries. A review of Investec; LF. Competitive Disadvantages of the Investec Black Card. Later, they requested an exorbitant withdrawal fee which I paid reluctantly. The support is a joke as they keep blaming my bank which i know isn't the problem as i havent even proceeded go the payment page to enter my details nevertheless i called my bank they said everything was fine.I contacted them every half an hour to an hour or so and they keep telling me the same thing over and over again. Investec regard themselves as a specialist bank and asset manager that manage £166.5 billion of client assets globally. I can always get through very quickly on … 5,419 were here. Had a 2yr fixed bond which came with an Easy Access account. This is what's happened to me in this probably scheme: I did receive veiled threats this year that this company would be unable to pay me back if my honest review deterred more investment but as they have no intention of returning my life savings I may as well be honest now.Despite many emails and phone calls last year, ai gained some profits this year, this company rarely replied. Read Cornellnz's review of the Investec Private Bank Business Bank Account, 1 of 10 Investec Private Bank Business Bank Account reviews, & compare with other Business Bank Accounts at Review Centre What's it like to work at Investec Bank in United Kingdom? We do send emails to our clients notifying them of rate changes, and we update it on our website. This is a scam company, do not trust these people with your money. Like why would I put in more money when they wouldn't let me make a withdrawal? Members can earn points through Investec’s lifestyle, shopping, travel, and financial partners. I'm trying to find a new bankI'm looking for a deal or offerI'm reading a bank reviewI'm reading a news storyI'm looking for specific informationI'm trying to compare banksI'm just browsingSomething else. We have sent you a message via "Find reviewer" for any suggestions that you may have. A free inside look at company reviews and salaries posted anonymously by employees. With more than 10,500 staff in offices across five continents Investec service clients from across the world, but it wasn’t until 1992 when Investec entered the UK. So far I'm really impressed! As part of Investec core values, is open and honesty. Review by serendipity submitted on 12 February 2010. Not only do we, All rights reserved. Investec Business Banking takes away the unnecessary admin strain from running your business. 88 Ratings. DON'T, please DON'T invest in this company unless you can afford to have your money taken from you with promises that you will get it back when it matures, with interest, and then never returned (I'd call that theft?). You can view and manage your accounts, make payments, buy and sell shares, all on the go. Keep on top of new developments in the world of money, banking and finance. Investec Bank (U K) Ltd., 2 Gresham Street, London. CompareBanks™ and its authors are not liable for how information is used, nor for content and services on external websites. Moreover they said refer a friend and get a bonus. Staff are nothing more than box tickers, NEVER do what they say they will and merely do the bare minimum. I have contacted Investec's subsidiary (?) Copyright 2020 CompareBanks™. If i could provide zero stars I would. Practically all of the benefits of account holding have now been scrapped yet their fees still sky-high. One of the few banks where you can immediately get hold of helpful a person to speak to, and where they will actually call you back. NO one can trust investec they are unprofessional and could give a damn about anyone else but themselves. I highly recommend them to anyone who has been scammed. Thanks Investec and my incredible personal bankers. Issues with the online application system. However, in some cases certain info may not be 100% accurate due to a number of reasons, so we always suggest you do as much research as possible from a number of sources to come to an informed and reliable decision. Like all large organisations, there are often deadlines to be met - but with a … Investec Bank Ltd. Moody's Org ID: 600017781. Read and write reviews to help increase trust and transparency in Financial Services. The pricing is justified by a number of benefits and rewards that the card comes with. This review is about a differnt business and not Investec. Special minimum qualifying requirements only … For the latest news about financial services, money and updates from the UK’s banking institutions, read on. Beware! 116 reviews from Investec employees about Investec culture, salaries, benefits, work-life balance, management, job security, and more. Investec Black Card is one of the most prestigious black cards in South Africa. Investec does not offer banking services to the public; it is a private bank and customers must earn £300,000 annually or have a net worth of at least £3m to open an account. Do Investec REALLY expect customers to check their website EVERY single day in case there has been a rate change? It was restructured into Investec Group in 1988 and began UK operations in 1992 after the acquisition of Allied Trust Bank. 3.7. Private banking customers can also access foreign exchange services and fixed term, easy-access and offshore savings accounts. Investec has an online Security Centre where customers can learn how to keep themselves safe online. Staff NEVER ring you back when they say they will. Excellent service. Thanks for the feedback on the product and the App, we're so glad that you had a great service experience with the Client Support Centre team. Like why would I put in more money when they wouldn't let me make a withdrawal? Extremely amateurish customer service. Smart Money People is the place for Investec reviews. Investec has offices in Switzerland, Hong Kong, Mauritius, Guernsey, Botswana, Canada, Namibia, Taiwan, Jersey and the United States. Thank you , Investec! We thrilled to know that you are satisfied with our client service. He handled my case so well and got my money back. No bank is 100% safe but the chances of it going under are miniscule, and as you say even then you still get your £50K back. A very good experience all round & I would not hesitate to recommend this bank. It’s a myth in the client support centre. We’re a global specialist bank and wealth manager, focused on creating and managing wealth. I highly recommend them to anyone who has been scammed. We are so glad to hear that you always have a great experience with us. When trying to reset password message comes up "This functionality is currently not available for Investec Private Bank UK clients” I have rang the bank five times, have been on hold for at least 20 minutes each time and have not got through. Members can use their reward points to buy gifts, treats, and more. We basically earn interest and incur no costs. The person at the other end of the web chat was most helpful and patient but the system required that my history be deleted, then I had to install an additional two browsers onto my phone without any progress being made. Discover extraordinary solutions from Investec for individuals, businesses and intermediaries Private clients From private banking to wealth management and investment services, you can receive tailored financial solutions, whether you are aiming to actively grow your wealth or … I have escalated this to the team for Investigation in the meantime. This is a scam company, do not trust these people with your money. Lots of threads if you do a search of the forum about investec. The card’s monthly service fee is the 2nd highest for a private banking card in South Africa as of 2020. 4.7.